Mobile Services

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Mobile Services

Credit Transfer - Me2U
This service enables Zain subscribers to transfer credit balance from one prepaid account to another prepaid user through the use of a specified USSD command.

Example:
A subscriber can transfer credit from one Zain prepaid account to another, using the below method:

  • Dial; *200*PIN*Amount*Zain Number*Zain number# then OK/Yes.

Example; 200*0000*15*0912300000*0912300000# and press Ok

  • Th​e sender will then receive a confirmation SMS, saying the transaction is successful, while on the other hand, the receiving party should also be notified in an SMS informing him/her of the incoming credit/airtime received. 

The PIN is the "Last four digits on the back of SIM Card.​

Service
Charge

Credit Transfer (Me2U)

0.30

*** Credit Transfer is accessible to all: Zain prepaid plans.

Family & Friends
This service allows Zain prepaid customers to enjoy up to 50% discount when talking to a list of 4 Zain numbers.
* Prices are charged per second.

How to Subscribe:

  • To add local member: *555*Mobile Number*Order in the list (from 1 to 4)#

Note: Mobile number starts with 091 for local numbers

Additional Information:

  1. To view F&F list, dial *555# 
  2. F&F numbers can be changed anytime at below rate
  1.     a. Zain numbers - 3 SSP.


mTopUp Electronic recharge
mTopUp is developed as an easy-to-use electronic recharging tool through which you can top-up the exact amount you need. No hassle, No extra charges and you no longer have to restrict yourself to adding fixed values through Scratch Cards. 

Getting Exactly What You Need
Top-up your mobile based on your needs. If you plan on making longer phone calls or need more credit to have a chat, you can always add more credit to your phone. Available for all Zain prepaid customers, you can find the mTopUp service at all Zain shops or authorized dealers throughout the country.

With Zain mTopUp, you can:

  • Top-up as much credit as you need.
  • Avoid extra charges. You only pay for the mTopUp value you purchased.
  • Find this service easily throughout South Sudan. Just drop by any Zain shop or authorized dealers nationwide.
  • Keep track of your recharge amount through a confirmation SMS.

​mTopUp Value

  • Available credit starts as low as 1 SSP and up to 1,000 SSP​.

Zain Multimedia Messaging Service - MMS

Share those special moments with your loved ones by taking a shot and share, Zain MMS allows you to send pictures, video clips and ring tones through a message to another phone number inside or outside South Sudan.

​Service is available for both Zain Prepaid and Postpaid customers

  • Your handset should support MMS,
  • Settings will be sent automatically by the network or send free SMS to XXXX with the word MMS and the settings will be automatically sent to your handset.
  • Maximum size to send an MMS is 300 KB is charged at; 0.9 SSP.


Call Me Request
The Best You Will Ever Send, In Case Of An Emergency, Call Me Is the Way To Go!. Zain Call Me service allows a prepaid user with zero balance to send a message to another prepaid mobile user requesting for a call back.

To send a Call Me message:

  • Dial *441 * The person's Zain number #
  • Press the Call/Send button
  • The receiving party will receive a text message asking him or her to call you.

Example; Dial *441*0912345678# to send a Call Me request to a Zain mobile number 0912345678, the sender will receive a confirmation SMS indicating that request was sent and the recipient will receive a SMS informing of the Call Me request from the sender including a Zain mobile number.

eZain (Zain South Sudan App)
This great idea to create the "eZain" App came up as a result of Thinking outside the BOX" to lead innovation, making it more easier for our valued customers to access our products and service with ease as well as removing the headache to master given service codes. 

Features;
The "eZain" App encompasses a wide range of the services, products Zain offers in the market, as such:

  • ​Common Services​
    • Transfer Balance (commonly known as; Me2U - Credit Transfer)​
  • Bundles

   a. Voice Bundles​
   b. Data Bundles
   c. Hybrid Bundles​

Download
Now what are you waiting for? Download our first ever release from Google Play by typing "Zain South Sudan App" or clicking on below link.

 eZain.jpg

Download

Now what are you waiting for? Download our first ever release from Google Play by typing "Zain South Sudan App" or clicking on below link.

https://play.google.com/store/apps/details?id=com.ss.zain&hl=en​ ​​

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